Returns & Exchanges

At LOVETC, we want you to be completely satisfied with your beauty experience, which is why we offer a 30-day return policy for unused and unopened products. If your order doesn't meet your expectations, we are here to help ensure a seamless exchange or refund process.

1

Initiate Your Request

Contact our beauty support team at [email protected] with your order number and the reason for your return to receive a Return Authorization.

2

Prepare Your Package

Securely pack the items in their original, unopened packaging, ensuring that all seals remain intact to qualify for a full refund.

3

Ship It Back

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing